PRIVACY POLICY

Introduction

At ZARVA, we value your trust and are committed to protecting your privacy. This page explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase. By using our store, you agree to the practices described here.

Information We Collect

We may collect personal information such as your name, email, phone number, and basic billing details when you place an order or contact us. We also collect order information like items purchased and delivery details to process and complete your order. Additionally, certain information is collected automatically when you browse our site, including your IP address, device type, browser details, and pages viewed. This helps us understand user activity and improve your shopping experience.

How We Use Your Information

We use the information we collect to process your orders, communicate with you, respond to your questions, improve our website, enhance user experience, and prevent fraudulent activities. Your information may also be used for customer support or to provide updates related to your purchases.

Sharing Your Information

We do not sell or trade your personal information. It may only be shared with trusted service providers, such as payment processors, courier partners, and Shopify, which securely hosts our store. These partners receive only the information necessary to perform their services and are required to protect your data.

Cookies and Tracking

We use cookies and similar technologies to personalize your experience, remember preferences, analyze website traffic, and enhance site performance. You may disable cookies through your browser settings, but certain features of the site may not function correctly without them.

Data Security

We take your privacy seriously and use industry-standard security measures, including SSL encryption and secure servers, to protect your information. Shopify’s security systems add an additional layer of protection. While no method is completely foolproof, we make every effort to keep your data safe.

Your Rights

You have the right to request access to your personal information, update or correct any details, request deletion of your data where applicable, or opt out of marketing communications. If you wish to exercise any of these rights, you can reach out to us easily.

Contacting Us

For questions, concerns, or privacy-related requests, you can contact us anytime by clicking the WhatsApp icon available on our website or by visiting our Contact Us page. We are always happy to assist you.

Updates to This Page

We may update this page occasionally to reflect changes in our practices, improvements in security, or compliance with legal requirements. The most recent version will always be available here